Refund policy

Refund Policy

1. We want you to be happy with your purchase. If a product is damaged or faulty, contact us within 7 days of delivery with photos and your order number.
2. Unopened products in original packaging can be returned within 14 days for a full refund. Return shipping costs are the customer's responsibility unless the item was damaged or incorrect.
3. Opened or used chemical products cannot be returned due to health and safety regulations.
4. Refunds are processed within 5-10 working days to the original payment method.
5. Contact info@professionalclean.co.uk to start a return.